Should I call 311 for complaints?

COMPLAINTS - DO NOT CALL 911 OR 311 UNLESS THERE IS AN EMERGENCY

To record a complaint related to 4th of July activities in Clark County, please call (360) 597-7888.

SAVE 9-1-1 CALLS FOR TRUE EMERGENCIES

During the 4th of July holiday weekend, CRESA (Clark Regional Emergency Services Agency) asks that residents not call 911 or 311 to report fireworks. Instead they can call 360-597-7888 during the 4th of July weekend to record fireworks nuisance complaints.  Only call 911 to report if you witness or see something on fire or if there is a medical or life-threatening emergency. Callers reporting nuisances or noise complaints around fireworks delay or block other callers with life-threatening emergencies from reaching 911. 

LAW ENFORCEMENT RESPONSE DURING 4th OF JULY HOLIDAY

Law Enforcement from Battle Ground, Camas, La Center, Ridgefield, Vancouver, Washougal, Yacolt and the Clark County Sheriff’s Office must prioritize their response during periods of high demand.  Illegal use of Fireworks and noise complaints are most often non-emergent in nature.  

During the busy Fourth of July holiday, law enforcement often must delay or suspend their response to non-emergency requests for service in order to respond to emergency events (assault, robbery, etc.). Protecting lives and preserving property are the highest priorities.

What can you do?

  1. Talk to your neighbors first
  2. Prepare your household for the reality that people will use fireworks
  3. Remember fireworks are legal in many portions of Clark County.

If you witness or see something on fire, if there is a medical or life-threatening emergency, please call 9-1-1.

Show All Answers

1. I'm not sure if I live within Washougal city limits or the greater county. How can I find out?
2. When can I purchase fireworks in Washougal?
3. Where are the fireworks stands located in Washougal?
4. If I buy fireworks in another area, like the county or another city, can I use them in Washougal?
5. When should I call 911 regarding fireworks?
6. Should I call 311 for complaints?
7. When should I NOT call 911?
8. What can happen if I get caught using illegal fireworks?
9. Can I be held liable for damage and costs incurred in suppressing fires caused by use of fireworks, by myself or my child?