How are utility rates calculated?

Bills for municipal utility services provided shall be issued bimonthly by Washougal Utilities, and are required to be paid bimonthly in full by the customer. Bimonthly billings shall be mailed on the last business day of the second month of service.

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1. When is my bill due?
2. Whom do I contact regarding utility services?
3. What information of mine does Utility Billing keep?
4. How are utility rates calculated?
5. When is the meter read?
6. How do I pay my bill?
7. Can I pay ahead?
8. When is my payment considered late?
9. What information is required to sign up for utility services?
10. What happens if I have excess credit after my final bill?
11. What if I cannot pay my bill?
12. Can I set up Automatic Payments?
13. What is the City's landlord/tenant policy?
14. What if I have a leak?