Payment Options

Online

An online payment option is available through the Utilities Account Manager page.

Drop Box

A payment drop box is located outside City Hall at:
1701 C Street
Washougal, WA 98671

Place your check or money order in an envelope, and include your stub with payment. Please do not place cash in the drop box. Payments placed in the drop box will be applied to your account on the next business day.

Mail

Payments by check can be mailed in the envelope provided with the bottom portion of your utility statement. Make checks payable to the City of Washougal. Mail to:
1701 C Street
Washougal, WA 98671

Automatic Pay

Customers sign up for this automatic payment option with the city. On the 20th of each month, the City deducts the outstanding utility balance from the customer's authorized bank account. There is no service fee for this payment option. To begin this service, please fill out and return the Automatic Payment Authorization Form (PDF).

Bank Bill Pay

Customers sign up for this option with their banking institution to schedule automatic payments. Although funds are deducted directly from the customer’s bank account on the date scheduled, there is a lag before the City receives these funds. It is recommended the payment date is scheduled at least five business days before the utility payment is due to the City.

Utility Counter

The utility counter at city hall receipts payments Monday through Friday from 8 a.m. to 5 p.m. Cash, check, or credit/debit card payments are accepted.

Telephone

Call 833-209-4078 today to make your payment over the phone.

Additional Notes

Consumer Service Fees

All credit or debit card transactions are charged a 2.49% consumer service fee and E-Checks $1.50, regardless if processed online, in person, or over the phone.

The Consumer Service Fee is charged by a third-party company. The consumer fee is non-refundable. The card-holder is notified of consumer fee amount prior to authorization of the card and has the option to opt out and pay by another payment method. If consumer fee is accepted, and authorized, the consumer fee will appear as a separate charge on card-holder statement.

Checks & Money orders

Only blue or black ink is accepted on checks/money orders due to banks processing requirements.