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Utility Billing
Connect with Us
If you have questions about your utility bill, new service sign up, or requesting changes to your existing water or sewer account, please contact our Utilities Department. We are happy to assist you.
- Online Request Form: Submit questions, identify an issue, or report a concern
- Phone: 360-835-8501
- Utilities Account Manager: An online tool for information and payment options on your Utility account
- When is my bill due?
- Whom do I contact regarding utility services?
- What information of mine does Utility Billing keep?
- How are utility rates calculated?
- When is the meter read?
- How do I pay my bill?
- Can I pay ahead?
- When is my payment considered late?
- What information is required to sign up for utility services?
- What happens if I have excess credit after my final bill?
- What if I cannot pay my bill?
- Can I set up Automatic Payments?
- What is the City's landlord/tenant policy?
- What if I have a leak?
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Utility Billing
Physical Address
1701 C Street
Washougal, WA 98671
Phone: 360-835-8501, option 8Fax: 360-835-8808Emergency Phone: 360-735-9509
HOURS
Monday through Friday
9am-5pm; 12-1pm lunch closure
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Washougal City Council Reviews Utility Rate Study Results
The Washougal City Council reviewed the results of the utility rate study for the period 2024-2028 for the city’s water, sewer, and stormwater utilities at a recent city council workshop. Read on... -
Washougal City Council Workshop and Regular Meeting for Monday, November 20, 2023
The City of Washougal Workshop and City Council Meeting will be in person on November 20, 2023. Virtual attendance remains an option. Information on how the public can attend virtually is now available on the city website. Read on... -
Washougal City Council Workshop and Regular Meeting for Monday, November 13, 2023
The City of Washougal Workshop and City Council Meeting will be in person on November 13, 2023. Virtual attendance remains an option. Information on how the public can attend virtually is now available on the city website. Read on...
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