My Water Advisor Portal

The City of Washougal has officially completed the transition to a modern Automated Meter Infrastructure (AMI) water system, enhancing service for residents and businesses across the city. This upgrade means more accurate billing, real-time leak detection, and a new level of transparency in water usage—right at your fingertips.

What Is AMI?

AMI replaces the outdated manual "drive-by" meter reading system with a fully remote, 24/7 monitoring solution. Every water meter in Washougal—residential and commercial—has been upgraded as part of a multi-year effort to modernize water services. These smart meters automatically send readings every 12 hours using a secure radio network, eliminating the need for monthly physical readings.

Why It Matters

• Faster Leak Detection: Potential leaks can now be identified within 24 hours, compared to up to 60 days under the old system.
• Improved Billing Accuracy: With more frequent data, your bill reflects actual usage more precisely.
• Greater Customer Control: Residents can now track their daily water use, set up alerts for unusual activity, and manage consumption in real time—even when away from home.

Access Your Water Data Anytime

Residents can log in to My Water Advisor 2.0 on a PC or Android device to:

• View daily and historical water usage
• Set up email or text alerts for leaks or spikes
• Monitor consumption trends over time

Setting Up Your Account (video instructions below text)

Please view the video below (courtesy of the City of Aledo, TX) for instructions on setting up your account and using the portal.